Terms & Conditons
A confirmation of your custom build will be sent to you upon receipt of your order, detailing the specification you have chosen. Please ensure you carefully check the confirmation and ensure it is correct as once an order has been placed and the build has started changes can no longer be made due to the bespoke nature of the work.
When placing an order you will be given an estimated build time. Occasionally issues outside of my control, such as component availability, may delay the build. If this happens you will be kept informed of progress. A discount will not be provided.
Both the build and blank come with a 1 year warranty against defects when used for the purpose they were designed. Inappropriate use and damage by the user is excluded from the warranty. All warranty claims are accepted at the discretion of myself and Harrison Advanced Rods.
All orders are subject to a non-refundable 50% deposit, the build will not start until the deposit is paid. Once your order is complete you will be notified and full payment will be required before the order is released.
Please note that whilst all rod sets are built to be as close a match as possible there will always be a very small difference due to these being hand built and not machine manufactured. Many of the materials used, such as cork, have slight variations which are totally natural and impossible to avoid. I won’t send out a rod, or rods, that I wouldn’t be happy to pay for and use myself.
Orders will be sent by insured courier at a cost of £25. Pick up is also available.